Local Service Satisfaction - Scottish Surveys Core Questions
Local Service Satisfaction - Scottish Surveys Core Questions
Data
Local Service Satisfaction - Scottish Surveys Core Questions
Description
From 2018, questions on satisfaction with nine local services have been included in the Scottish Surveys Core Questions.
The Scottish Survey Core Questions is an innovative project drawing together multiple household surveys to provide a large sample for subnational analysis. The three surveys used are the Scottish Household Survey (SHS), Scottish Health Survey (SHeS) and Scottish Crime and Justice Survey (SCJS). For more information on this source, see the SSCQ website.
Metadata
| Theme | Access to Services |
|---|---|
| Organisation | Scottish Government |
| License | UK Open Government Licence (OGL) |
| Published | |
| Last updated | |
| Update frequency | annual |
| Reference period | 2018 to 2019 |
| Geographic coverage | Council Areas, Country |
| Contact | SSCQ@gov.scot |
Data quality
Completeness
In addition to the data presented here, SSCQ reports, documentation and tables for download are available on the SSCQ webpages of the Scottish Government website.
Uniqueness
Not assessed
Consistency
The preferred source of statistics for time series at Scotland level before 2015 was the Scottish Household Survey. Comparisons of results between SSCQ and the SHS are provided in the SSCQ annual report. By pooling three surveys, SSCQ provides results at sub-national level that are often impossible with a smaller sample.
Timeliness
Results from the SSCQ are generally published a year after the conclusion of fieldwork period, and after results from the constituent survey are published.
Validity
The pooling of Core Questions results in an annual sample of around 20,000 respondents, providing unprecedented precision of estimates at national level. This sample size enables the detailed and reliable analysis of national indicators by protected equalities characteristics such as ethnic group, religion, country of birth, sexual orientation, age, and gender. Further variables are education level, economic activity, tenure, car access and household type. Multi-level analysis is available on request.
Accuracy
SSCQ results are published with specific 95% confidence intervals, which account for the varying designs of constituent surveys. Confidence intervals provide a measure of the accuracy of point estimates, and should be considered when quoting statistics from this source. More information is provided in the SSCQ technical report.
Quality management
Further information on the methodologies used to produce these statistics can be found in the SSCQ technical reports.
Additional details
Revisions
Revisions are dealt with in accordance with the Scottish Government Statistics Revisions Policy.
Confidentiality policy
This dataset does not contain any sensitive or personal information.