Data

Local Service Satisfaction - Scottish Surveys Core Questions


Description

From 2018, questions on satisfaction with nine local services have been included in the Scottish Surveys Core Questions.

The Scottish Survey Core Questions is an innovative project drawing together multiple household surveys to provide a large sample for subnational analysis. The three surveys used are the Scottish Household Survey (SHS), Scottish Health Survey (SHeS) and Scottish Crime and Justice Survey (SCJS). For more information on this source, see the SSCQ website.


Metadata

Theme Access to Services
OrganisationScottish Government
License UK Open Government Licence (OGL)
Published
Last updated
Update frequencyannual
Reference period2018 to 2019
Geographic coverageCouncil Areas, Country
ContactSSCQ@gov.scot

Data quality

Completeness

In addition to the data presented here, SSCQ reports, documentation and tables for download are available on the SSCQ webpages of the Scottish Government website.

Uniqueness

Not assessed

Consistency

The preferred source of statistics for time series at Scotland level before 2015 was the Scottish Household Survey. Comparisons of results between SSCQ and the SHS are provided in the SSCQ annual report. By pooling three surveys, SSCQ provides results at sub-national level that are often impossible with a smaller sample.

Timeliness

Results from the SSCQ are generally published a year after the conclusion of fieldwork period, and after results from the constituent survey are published.

Validity

The pooling of Core Questions results in an annual sample of around 20,000 respondents, providing unprecedented precision of estimates at national level. This sample size enables the detailed and reliable analysis of national indicators by protected equalities characteristics such as ethnic group, religion, country of birth, sexual orientation, age, and gender. Further variables are education level, economic activity, tenure, car access and household type. Multi-level analysis is available on request.

Accuracy

SSCQ results are published with specific 95% confidence intervals, which account for the varying designs of constituent surveys. Confidence intervals provide a measure of the accuracy of point estimates, and should be considered when quoting statistics from this source. More information is provided in the SSCQ technical report.

Quality management

Further information on the methodologies used to produce these statistics can be found in the SSCQ technical reports.


Additional details

Revisions

Revisions are dealt with in accordance with the Scottish Government Statistics Revisions Policy.

Confidentiality policy

This dataset does not contain any sensitive or personal information.